Refund policy
Returns & Exchanges Policy
At Dripmoda Uk, we want you to love what you ordered! If for any reason you're not satisfied with your purchase, we're here to help. To start a return, Please Use The Link Below:
http://dripmodauk.returnscenter.com
RETURN
You can return most new, unworn, and unwashed items within 14 days of purchase for a full refund. Please ensure that items are in their original condition, including all tags and packaging.
ELIGIBILITY FOR RETURNS:
- Items must be returned within 14 days from the date of purchase.
- Items must be unused, unwashed, and in original condition, with tags still attached.
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Non-returnable items:
- Final Sale items
- Gift cards
- Mystery clothing items
- Intimate Clothing ( underwear, swimwear)
EXCHANGES
If you'd like to exchange an item for a different size or colour, you can do so within 14 days of purchase.
HOW TO EXCHANGE:
- Returns Portal: Create a return and select an exchange including your preferred size in the item(s) ordered.
- Return the Original Item: Follow the instruction for our returns process to follow.
- Receive Your Exchange: Once we receive the returned item, we’ll ship the new item to you.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, please state on your return the issue(s) with the item(s) recieved in your order and instruction for our returns process to follow.
Customer Service
If you have any questions or need assistance, our customer service team is here to help! You can reach us at:
- Email: Returns@dripmodauk.com
Thank you for shopping with Dripmoda UK. We appreciate your business and strive to ensure you are fully satisfied with your purchase.